Pawnshop Challenge #1:
Program not evolving with changing times

Solution:
PawnMaster is the only pawnshop management software solution on the market that updates its program constantly throughout the year. Feature rich releases designed to save shop owners’ time and increase their bottom line are sent out on a regular basis. By compiling thousands of user’s ideas and incorporating them into the program to better suit owners’ needs, PawnMaster can easily solve any evolving challenges.

Pawnshop Challenge #2:
Poor or non-existent technical support

Solution:
Data Age provides the best “on the spot” answers and help in the pawnshop industry by employing a full in-house certified technical support staff who have been trained to treat every person as a valued customer. We are also known for our prompt and courteous response and our users can rely on us for unlimited phone support and training as well as online assistance.

Pawnshop Challenge #3:
Compliancy Issues focusing on 8300 and OFAC reporting requirements

Solution:
The Office of Foreign Asset Control (OFAC) requires that all banking institutions and pawnshops check every customer against the Specially Designated National (SDN) list. PawnMaster has a built-in check at the time of transaction to keep our customers OFAC compliant. PawnMaster can also track and report a single customer’s transactions over 12 months to make sure they do not exceed the IRS threshold of $10,000.00 in related cash transactions.

Pawnshop Challenge #4:
Pawn Loan and Retail Sales Growth

Solution:
PawnMaster has the tools to provide the shop owner with the capability to grow their business. Customer retention can be accomplished by utilizing a reward points program and preferred customer cards. Additionally, PawnMaster gives the users the ability to market its customers through e-mail campaigns and direct marketing tools for specific clientele who have purchased or loaned on a particular type of item, i.e. jewelry or firearms.

Pawnshop Challenge #5:
Employee management, accountability and profitability

Solution:
PawnMaster has a large focus on employee control. Our biometrics finger print recognition module ensures employee accountability on every transaction. Auditing reports provide detailed transactions for every employee over any given time. Integration with digital surveillance systems provides super imposed transaction information on the video feed, which can be accessed within seconds for any employee or transaction. Employee activity and performance can be tracked and compared through profitability reports.

Pawnshop Challenge #6:
Security and control

Solution:
PawnMaster security can be set at the program level or employee level. Access to areas of the program can be restricted to menu levels and/or employee levels that you define. Additionally, management override passwords can be defined and tracked within sensitive areas of the program. Finally, PawnMaster captures this sensitive data and integrates it with digital surveillance technology for a complete security solution that allows shop owners to access remotely 24/7.

Pawnshop Challenge #7:
Inventory Control

Solution:
PawnMaster automatically prints barcodes on all merchandise labels. This is not only important for quick and accurate Point Of Sale transactions but also enables its users to audit their inventory, (pawn, retail and layaway) on a much more frequent basis. Wireless PDA technology allows the end user to compare pictures, bin locations and descriptions in a real-time connection to the server database with tone that tells users of high priced items or misplaced item locations.